Welcome to Mother India
We are committed to providing a transparent and fair experience for users who purchase advertising, promotional packages, featured listings, and other paid services through our platform.
This Refund & Cancellation Policy explains the proposed terms governing refund requests, cancellations, payment errors, and billing disputes.
Please review this policy before purchasing any paid service.
This policy applies to eligible payments made directly to Mother India for services offered on our platform.
These services may include:
Purchases from independent sellers, event organizers, or businesses advertising on Mother India may be governed by those third parties' own refund policies.
Mother India may provide free classified advertisements and other complimentary listing services.
No refund is applicable to a service provided without charge.
Free listings remain subject to the platform's applicable posting rules and limitations.
Paid advertisement packages provide access to promotional services selected during checkout.
Refund requests submitted before a paid advertisement is published or the purchased promotional service begins may be eligible for a refund, subject to review and applicable law.
Once a paid advertisement has been published or promotional delivery has started, refunds may be limited to the unused portion of the service, where appropriate.
A refund is not guaranteed solely because an advertisement receives fewer views, inquiries, leads, or sales than expected.
Featured advertisements and priority placements are digital promotional services designed to increase listing visibility.
If a featured placement has not yet been activated, customers may request cancellation and a review of refund eligibility.
If the featured placement has already started, any eligible refund may take into account the portion of services already delivered.
Mother India does not guarantee specific traffic, impressions, inquiries, customers, or sales unless expressly agreed in writing.
Certain Mother India services may be offered on a monthly, quarterly, or other recurring subscription basis.
If automatic renewal is enabled, the billing frequency, price, and renewal conditions will be disclosed during checkout.
Customers may request cancellation of future renewals through the available account controls or by contacting customer support.
A cancellation stops future renewal charges once processed in accordance with the applicable subscription terms.
Refunds for the current billing period depend on the service terms, unused benefits, and applicable law.
Cancellation does not automatically result in a refund of charges already incurred.
If you believe you were charged more than once for the same purchase or charged an incorrect amount, please contact us.
We will review the relevant transaction information and investigate the payment issue.
Verified duplicate payments or billing errors will be corrected, with refunds issued where appropriate.
Mother India may review advertisements for compliance with platform rules and applicable laws.
If a paid advertisement is rejected before publication, we may offer an opportunity to revise the advertisement or provide an appropriate refund where required.
Advertisements removed due to fraud, prohibited content, misrepresentation, or serious policy violations may not qualify for a discretionary refund.
This does not affect refund rights that cannot legally be excluded.
If a paid Mother India service is unavailable or cannot be delivered due to a verified technical issue, please contact our support team.
Depending on the circumstances, we may offer:
The available resolution will depend on the specific issue, the purchased service, and applicable law.
Customers may request changes to their advertisement, such as updates to text, images, business information, or promotional details.
The availability of changes depends on the selected package, technical limitations, and applicable editing rules.
A request to change or remove an advertisement does not automatically entitle the customer to a refund.
Mother India may display advertisements for events, products, services, rentals, and other offerings provided by third parties.
Unless Mother India expressly acts as the seller or payment recipient, refunds relating to those purchases are generally the responsibility of the applicable seller or organizer.
Please review the independent provider's refund and cancellation terms before making a payment.
If you would like to request a refund for a payment made directly to Mother India, please contact our support team.
To help us review your request, please provide:
Please do not send complete payment card numbers, passwords, or other sensitive financial credentials by email.
We review refund requests based on the circumstances of the transaction, the applicable service terms, and relevant legal requirements.
If a refund is approved, we will generally attempt to return the funds through the original payment method, where supported.
The time required for refunded funds to appear may vary depending on the payment provider, bank, and payment method.
We will communicate the refund decision and available processing information to the customer.
Mother India may occasionally offer discounts, promotional credits, special advertising offers, or introductory packages.
Promotional credits generally have no cash value unless expressly stated otherwise or required by law.
Discounted purchases remain subject to the refund terms disclosed at checkout and applicable legal rights.
If you notice an unauthorized, duplicate, or incorrect charge, please contact Mother India or your payment provider.
We may request transaction details to investigate a payment dispute.
Customers retain any applicable rights to dispute charges through their card issuer, payment provider, or other lawful process.
Nothing in this policy limits those legally protected rights.
Mother India may update this Refund & Cancellation Policy to reflect changes in services, business operations, payment procedures, or legal requirements.
Updates will be published on this page with a revised Last Updated date.
Changes will not retroactively remove rights already established under an existing purchase or applicable law.
For questions concerning payments, billing, advertising cancellations, or refund requests, please contact us.
Mother India
Email: info@motherindia.us
Website: www.motherindia.us
Contact Page: Contact Mother India